Blue badge holders are permitted to park on the QEII Centre forecourt free of charge. Parking in this location is subject to availability so please call ahead on +44 20 7798 4000 to enquire.

Disabled passengers arriving by taxis or alternative vehicles may disembark on the forecourt.

The nearest step-free tube station is Westminster, which is served by the Jubilee, District and Circle lines.

There is a ramp from the forecourt which leads to the QEII Centre front doors and is wide enough for easy wheelchair access. In addition to this, a DDA compliant registration point is also available to wheelchair delegates. All of our meeting and conference rooms have step-free access via corridors wide enough to easily manoeuvre a wheelchair.

There nine passenger lifts, all of which can accommodate a wheelchair. One of these is a fireman’s lift that can be used in the event of an evacuation.

There is no fixed seating at the QEII Centre, therefore wheelchair spaces can be positioned anywhere in the meeting rooms.  We can fit a wheelchair ramp to the stage in larger meeting areas, or arrange a portable wheelchair lift to provide access to the stage in smaller meeting rooms.

There are accessible toilet facilities throughout the QEII Centre. These are equipped with emergency alarms and can be accessed from all of our rooms by using lifts where necessary.

You are welcome to bring your guide dog, hearing dog or other assistance dog into the QEII Centre.

Most of the rooms have permanent induction loops for the audio impaired, and in the remainder, they can be fitted by arrangement with QEII Live. If you are a delegate at this event requiring this facility, please contact the Genesis event organiser who will arrange this for you.

We must ensure that everyone can be safely evacuated in the unlikely event of an emergency. If you feel that your disability could delay evacuation of yourself or others via the fire escape stairs, please contact the QEII Centre’s Fire Officer prior to your event on +44 20 7798 4053 to agree a mutually convenient personal evacuation plan.

The Centre has disabled parking bays which can be used by blue badge holders. The Centre also has ramps into the building as well as onto stages in our main spaces. Disabled toilets are located on five of our seven floors.

For more accessibility information, please click here.

We provide free, superfast wired and wireless connectivity throughout the QEII Centre, suitable for social media, browsing and email. When you arrive at the venue, please log on to ‘QEII Guest’.

Smoking (including the use of electronic e-cigarettes) is not permitted within the Centre or at the entrance to the building. Dedicated smoking areas will be advised by your Genesis event organsier.

The QEII Centre is superbly located in central London, with thousands of hotel rooms located within a 10 minute walk of the venue. Click here for more information.

Located near several tube and rail stations, including Westminster, St. James’s Park, Victoria and Waterloo, the QEII Centre is easily accessible.

Approximately one hour from the Centre are 5 international airports.

You can find directions for all forms of transport here.

Taxis can drop off at the security barrier or if carrying a disabled passenger can pull up at the front door.

We do not have public car parking facilities at the Centre, but you can find information on local car parks here.

A Santander docking station is located on Storey’s Gate, at the west side of the Centre.

There is a free of charge cloakroom on the ground floor where larger items, such as suitcases, can also be stored. We do not store items overnight in the cloakroom.

The centre welcomes guide dogs, hearing dogs and other assistance dogs at the Centre. No other pets are permitted unless by arrangement with the centre.

There are no dedicated prayer rooms, but if required, rooms can be allocated.

All lost property is handed in to the reception team. If you have lost an item please contact the Genesis event manager or the QEII Centre reception team on +44 20 7798 4000.

Please speak to the Genesis event organiser or reception team who have a number of chargers that can be used, subject to availability.